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Maybe it’s a laziness thing, or a cost-saving thing. After all, it’s less effort to make the end user jump through a bunch of hoops than to make your own software more intelligent.
Its the Software, Not You [Pogue bitching about kiosk designs] I’m sure I’m overreading, but it’s a fine day when a well-read tech columnist calls out crappy design by questioning the attitudes of the developers behind it. I think it is somewhat of an awareness shift, from the easy-out of users being too dim to use tech products to the slightly more responsible idea of holding developers to user-centric approaches.
