@Ario posted the heart of this quote to Twitter, of course. However, it’s the smartest things I’ve heard this year. Easily.
More smart stuff, directly about Twitter:
So I’m arguing for Twitter, or an analogous triviality service (ha!) as a supplement to existing relationships, not as a full-fledged social channel in and of itself. As a social network, I actually do think it’s useless, or worse. And you can take that as a caveat.
But I am saying I think triviality in general and as supported by Twitter, in both personal and professional settings, is indispensable—that we can and should deliberately design it into social systems.